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Walmart.com Help: Free Returns to Your Walmart Store

Free returns to Walmart stores Free returns ot Walmart stores.

It's true! Merchandise sold and shipped by Walmart.com may be returned for free to a Walmart store.*

To return an item to a Walmart store you just need:

  • The item's original packaging
  • All accessories that came with it
  • The packing slip
  • If you don't have the packing slip, you can sign in to your account, click on the order number, and then print out an Easy Returns Receipt.
  • Hand the Receipt to the Associate at the Customer Service desk and they'll do the rest.

Most items can be returned within 90 days of receipt. To see a list of exceptions for computers, video games, and other special items, please see our full Returns Policy. Opens in new window

*Free returns do not apply to items sold by Walmart Marketplace Sellers. You can view each Marketplace Sellers' shipping and returns policy by visiting our Marketplace Help Page. Opens in new window

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