1. Help

Lost or Stolen Walmart Gift Cards

If your Walmart Gift Card or eGift Card is lost or stolen:

  • Immediately call Gift Card customer service at 1-800-411-7942 (This number is for gift card issues only)
  • Lost or stolen Gift Cards cannot be replaced without the original receipt
  • It is your responsibility to cancel any scheduled automatic reloads.
  • You are responsible for keeping the password for your Walmart.com account safe and for any activity conducted under your account.

Neither Wal-Mart.com USA, LLC nor Wal-Mart Stores Arkansas, LLC shall have liability to you for lost or stolen Walmart Gift Cards or use of any Walmart Gift Cards by third parties through your Walmart.com account.

Read the Gift Cards Terms and Conditions.

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