Generated at Tue, 17 Jul 2018 18:55:56 GMT
Electrode, Comp-357070992, DC-prod-dal2, ENV-prod-a, PROF-PROD, VER-3.7.0, SHA-250458ecf5885b75cb45caa79b6b11d3a156f48b, CID-2f6ac017-361-164a9995916c02, Generated: Tue, 17 Jul 2018 18:55:56 GMT

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Walmart.com Help: Handy.Com

What is Handy?

Handy is the leading platform connecting for individuals with local, top-rated household professionals and Handy was built to be the easiest way to book household services. We've facilitated over three million bookings (and counting!) nationwide. Choose Handy for all your installation, home improvement and cleaning needs. .

Who are the Handy Professionals?

Handy connects you to top-rated, local professionals so you'll always get top-notch service. And professionals are background checked - see details here.

Want to contact Handy?

Handy customer service is available 24/7! You can reach Handy via chat or email at the Handy Help Center.

I just purchased a Handy service on Walmart.com. How do I book?

After you purchased the service through Walmart.com, Handy will create a booking for you and send you a confirmation email with your booking details.  If you'd like to reschedule the service, you can do so by clicking the 'Review Booking' button in your confirmation email.  You can choose the time that works for you from 7AM - 11PM any day.

You will receive the contact information for your professional two days before your booking so that you can talk with them about the job if you would like to.

How do I reschedule or cancel?

You can reschedule or cancel your home service from Handy.com and the Handy iOS or Android app. If you have forgotten your password, you can reset your password or get a magic login link here. When you canceling the booking more than 24 hours in advance of the start date, a refund will be issued from Walmart.com within 5-7 business days. Making a change to a booking between 24 and 2 hours before the scheduled booking start time will result in a $15 late reschedule fee. Canceling a booking less than two hours before the scheduled start time or failing to give the professional access to complete the job will result in a fee equivalent to the full price of the booking.

How do I log into my Handy account?

You can click on the links in any of the emails we send you to log into Handy. You can also reset your password or get a magic login link here.

Will I need tools or will my professional bring them?

Your professional will come with all required tools. No need for you to lift a finger whether it’s furniture assembly, TV mounting, or installing plumbing or electrical products.

The product we are installing must come with all parts necessary to assemble or install. And you should make sure to purchase the appropriate TV mount prior to a TV mounting service.

Will my professional remove old furniture?

Our furniture assembly service does not include removal of old furniture.

When should I expect my professional to get in touch with me?

After your booking is confirmed, Handy will send you confirmation emails about your booking and professional. Login to Handy.com or the Handy iOS or Android app to see their contact information.

What's the Handy Happiness Guarantee?

All projects are backed by the Handy Happiness Guarantee. Your happiness is our goal. If you're not happy, we'll work to make it right. Read more about the Handy Happiness Guarantee.

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