When returning items that are considered hazardous, special rules must be followed. Most hazardous materials may not be returned by mail, but you can return them to your nearest Walmart store.
To determine if your item can be returned by mail, follow the steps to return an item. If your item can be returned by mail, it will show up on the “Select an Item” page.
If it doesn’t appear there, it cannot be returned by mail.
If your item is labeled ORM-D, it's still considered hazardous, but you may be able to return it by mail.
Keep your original packaging for at least the first 90 days after purchase. Some returns might require you to return the item in its original container; otherwise, special ORM-D packaging from the post office will be needed. (a postal worker can assist you.)
If you want to return an item and you aren't sure if your item is hazardous, please email customer service for assistance, or return your item in person at your nearest Walmart store. You can also check the USPS website to review current mailing restrictions.
If your items are not hazardous, please do not use a box with hazardous materials labels like the ones pictured below, as it is a shipping violation. Please use a different box or return your items directly to a Walmart store.