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Walmart.com Help: Is My Item from a Marketplace Seller?

Is My Item from a Marketplace Seller?

Our partnership with our Marketplace Sellers brings our customers millions more products, along with more brands and more selection. When you purchase an item from a Marketplace Seller, you will see the Seller’s name listed in the Order Details within Your Account. Check the “Sold & Shipped by” label to see if the item is from a Marketplace Seller.

Some of our current Marketplace Sellers are:

If the item is from one of these sellers, you cannot return the item to a Walmart store or to Walmart.com. You must return the item to the Marketplace Seller in accordance with their returns policy.

  1. Sign in to Your Account Opens in new window
  2. Select Account then locate the order.
  3. Select See details where you can see the seller of that item
  4. On the Order Details page, click the sellers name link to contact your Marketplace Seller.
    • For more detailed information about how to Contact a Walmart Marketplace Seller, click here Opens in new window

Find out how to return a Marketplace item Opens in new window

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