Making Changes to Your Order
We start to process your order as soon as you click "Place Order". We cannot make changes after your order is placed.
It may be possible to request a cancelation of your order, but this is not a guarantee once an order has been placed.
Add alternate pickup person
Order sent to incorrect address
- Please contact the current residents to make sure your package can be returned
Ordered wrong size or color
- You may return the items once you've received them and reorder with the correct information
Entered incorrect payment information
- For example, you used your debit card when you meant to use your credit card, we can give you a refund once you return the item.
Order is not correct
- You can return the original items for a refund or replacement.
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