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Walmart.com Help: Where and When to Pick Up Orders

Where to pick up your order

During checkout you will see all the options you can choose near your location. These may include:

  • Walmart stores
  • Walmart Neighborhood Market stores
  • FedEx Office locations (not available in all areas)
    • Larger items are ineligible and no items can be returned to FedEx
    • Items can be held for 5 days only (Walmart store locations hold items for 7 days)
    • Items often arrive even faster than they do at a Walmart store

Please visit your local Walmart or contact Customer Service for issues with your order

Knowing when your order is ready for pickup

  • For items available for pickup today, we'll email/text you when it's ready (usually 4 hours after order confirmation, or the next day if your order is confirmed after 4:00 p.m. local time)
  • For orders shipping from our warehouse, we'll send you an email as soon as the order is available at your store or FedEx Office
  • You can also use the Track You Order feature in Your Account to follow your order's progress
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