Walmart.com Help: Cancel an Order
We start processing your order as soon as you click “Place Order”
It may be possible to cancel your order during processing but once it moves to the shipping process, it cannot be canceled.
How to Cancel an Order
- Sign in to Your Account at the top right corner of any Walmart.com page
- Find the order you want to cancel on your main account page
- If it's still possible to cancel your order, you'll see a "Request Cancellation" button on the order details page
- This sends a cancel request, but it does not guarantee the order will be canceled
If there is no "Request Cancellation" button, the order is already being shipped and cannot be canceled.
Order Has Shipped, It's Too Late to Cancel
If it is too late to cancel your order, you may return any unwanted items in accordance with our returns policy.
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