If you are experiencing problems installing the Coupon Printer, there may be a few reasons:
You may not have permission to download programs on your computer or you are using software that blocks the installation
If you are trying to print coupons at work or from a computer at a library, Internet cafe or university, you may not have permission to download and install programs onto the computer you are using. This may be true even if you've downloaded and installed other files. Contact your network administrator for more information. If you have a home computer, you may find it easier to access our coupons there.
You might also be running software that prevents installation on your computer. Please make sure to turn off any anti-virus software or any anti-spyware or adware software. (Remember to turn it back on when you are done installing.) While we have attempted to work with most of the major publishers of such software to ensure that our Coupon Printer is not blocked, there may be programs that block the installation or put up a warning that you are about to install a program. You should choose to allow the installation.
The security settings in your browser are set too high
If you receive warnings or errors that an attempt to install and ActiveX control (Internet Explorer) or a plugin was blocked or are asked for permission to install a program, you may need to change your browser's security settings to allow installation of these types of controls. Also, make sure to click the appropriate buttons in any dialog boxes that appear to allow the installation. Modern browsers make you jump through a few hoops to install plugins, but it's worth it!
Your operating system or browser is incompatible
Coupon printing is currently supported on Windows Operating Systems Vista, XP, 2000, and Windows 7 when used with Internet Explorer 6+, Firefox 1+, Netscape 8+, Chrome 2+, Opera 10+, Safari 2+ and most MSN and AOL browsers.
If you're experiencing problems printing coupons, there may be a few reasons:
You don't have a default printer or your printer isn't ready
You must have a default printer selected for your computer, and it must be a real, paper-based printer, not a virtual fax machine or file printer or PDF creator. Follow the instructions that came with your computer for setting up your printer. Also, make sure your printer is turned on, loaded with paper, has enough toner or ink, etc. If your printer is a multi-function device (print, fax, copy, scan), please make sure the default printer is the print function, not the fax function.
Your operating system or browser is incompatible Coupon printing is currently supported on Windows Operating Systems Vista, XP, 2000, and Windows 7 when used with Internet Explorer 6+, Firefox 1+, Netscape 8+, Chrome 2+, Opera 10+, Safari 2+ and most MSN and AOL browsers
If you are unable to print when using an MSN, AOL or CompuServe browser, please try printing your coupons using Internet Explorer or Firefox.
Coupon printing is also supported on Macintosh OSX 10.4 or higher when used with Safari 2+ and Firefox 2+.
Coupon printing is not supported on Linux or WebTV.
You did not install the Coupon Printer
In order to print Digital FSI coupons, you need to download and install the Coupon Printer. It's free, safe and easy to use. It does not install any form of spyware or adware or collect any personal information about you. Once it has been downloaded and installed, a process that only takes a few seconds, you will be able to print coupons from our site and from emails you might receive.
You will not see the normal print dialog box when the coupon is printing. The coupon will print directly to your default printer. If your default printer is not near your computer (such as on an office network), you may need to go to that printer to see if your coupon has printed.
If you are behind a firewall, the installation may not work. Please contact your system administrator.
If you are running a personal firewall application on your computer such as Norton Personal Firewall, McAfee Personal Firewall, ZoneAlarm, or others, the installation may not work. Please refer to the user guide for the program to learn how to temporarily allow the download and installation of the Coupon Printer.
If you are running Windows 2000, XP, or Vista, and you do not have administrator rights to your machine, you will not be allowed to install the Coupon Printer. If you can log in with administrator rights, you can proceed with the installation. Some companies or personal firewalls (ZoneAlarm, Norton) will not allow individual users to download the Coupon Printer. You'll need to check with your system administrator.
You may have a pop-up blocker feature turned on in your browser or you are running software that prevents some ads from appearing or blocks software from downloading. Some browsers include a feature that blocks pop-up windows or blocks the download of small software programs used to enable certain features on web pages. You may be running security, anti-spyware, privacy or personal firewall software that block pop-ups. Additionally, certain web accelerators will also block installation of the Coupon Printer.