Pharmacy: Refilling Prescriptions for Yourself or a Family Member

Order Refills Online

Refill for a Child or Pet with One of Their Prescriptions

Refill for an Adult with One of Their Prescriptions

Order Refills with a Prescription Label

Refill Without Prescription Label

Have Your Doctor Call In Refills

Mail In Refill Order Form

Setting Up Automatic Refills

Setting Up Medication Reminders

Find Your Prescription Number and Expiration Date

Maximum Number of Refills Per Order

Refilling Expired Prescriptions

Your Prescription Online Security




Order Refills Online

You can refill prescriptions for yourself and family members through your online Pharmacy account.

 

To refill from your account:

  1. Select the check box next to the prescription you'd like to refill. (You can select up to 10 prescriptions to refill.) To find information on a specific prescription click the Rx number.
  2. Click Refill Now or to view all available prescriptions, or go to the "Refill Prescriptions" page
  3. Follow the prompts to have the prescription held for pickup at any Walmart Pharmacy or shipped to your home.
  4. Confirm your payment method.
  5. You'll have an opportunity to review your order.
  6. Click Place Order.


You'll receive an email order confirmation.



Refill for a Child or Pet with one of their prescriptions

If the child or pet has already been added to your Pharmacy, you can simply select the check box next to the prescription of theirs that you'd like to refill.

If you need to add a child or pet to refill for them:

  1. Go to the "Family Account" page and click Add a family member.
  2. Select child (must be under 18) or pet from the dropdown.
  3. Add the first and last name of the child or pet. The last name must match the last name on the child or pet's prescriptions.
  4. Add the child or pet's date of birth.
  5. Add one of the child or pet's Walmart prescription (Rx) numbers and the store number that goes with it.
  6. Click Save
  7. You'll see the child or pet's name and number of prescriptions.
  8. Click on the number of prescriptions to see refills available.
  9. Follow the prompts to have the prescription held for pickup at any Walmart Pharmacy or shipped to your home.
  10. Confirm your payment method.
  11. You'll have an opportunity to review your order.
  12. Click Place Order.


You'll see the child or pet's name and number of prescriptions.



Refill for an Adult with one of their prescriptions

If the adult has already been added to your Pharmacy you can simply select the check box next to the prescription of theirs that you'd like to refill.

If you need to add an adult to refill for them:

  1. Go to the "Family Account" page and click Add a family member.
  2. Select adult (must be over 18) from the dropdown.
  3. Add the first and last name of the adult. The last name must match the last name on the adult's prescriptions.
  4. Add the adult's date of birth.
  5. Add the adult's email. We'll email them to ask for access to their prescriptions.
  6. Add one of the adult's Walmart prescription (Rx) numbers and the store number that goes with it.
  7. Click Send Email


You'll see the adult's name and a message that the account link is pending. The adult will need to accept your request in their Walmart pharmacy account before you can see their prescriptions.

When you receive an email that the adult has accepted your request, you can sign in to your Pharmacy and refill prescriptions for them on "Refill Prescriptions."



Order Refills with a Prescription Label


Online


You can refill a previous Walmart prescription online as long as you know the prescription number and store number.


Drop off


If you have your paper prescription and you'd like to pick up your filled prescription from your local Walmart Pharmacy, use our store finder to find your preferred location and take your prescription label there. Refills can be filled the same day, even within a few hours, depending on how busy your Pharmacy is.

Call in


You can also refill a prescription by calling the number on your prescription label and using our automated voice system to refill your prescription. Provide your prescription number and select the time you'd like to pick up your prescription.




Refill Without Prescription Label


If you no longer have your prescription label, you can use our store finder to find the number of the Pharmacy where your prescription was filled and follow the automated voice prompts to speak with a pharmacist or go to your local Walmart Pharmacy.




Have Your Doctor Call In Refills


Sometimes your doctor can call in or fax your refill to the pharmacist, saving you a trip to the Pharmacy. If you know before visiting your doctor that you'll need a refill, ask your doctor to call in your prescription to your local Walmart Pharmacy. Use our store finder to find the phone number of the Walmart Pharmacy nearest you.




Mail In Refill Order Form


If you'd like your prescription to be delivered to your home, fill out our Home Delivery Order Form and send, email, or fax that to:

Walmart Home Delivery
P.O. Box 1115112
Carrollton, TX 75011-5112

rx@walmart.com

Fax: 1-800-406-8976

Please allow 5-7 days for delivery.




Setting Up Automatic Refills


At this time, Automatic Refills are not available for new prescription refills.




Setting up Medication Reminders


If you chose to receive a Medication Reminder for a prescription, you will automatically be notified when your refills are about to run out based on frequency and dates you select.

To set a reminder:

  1. Sign in to your Walmart Pharmacy.
  2. Select "Medication Reminders".
  3. Click Set Up Reminders next to the prescription you want reminders for.
  4. Choose a start date and the frequency with which you'd like to receive reminders.
  5. If you choose recurring messages, select an end date.
  6. You can write a reminder message to yourself as well.
  7. Click Save Reminder when you are done.


To cancel or change a Refill Reminder, go to the Medication Reminders page, where you'll see a list of your active Reminders.  Just click Cancel to cancel a reminder or Edit to make changes to it.




Find the Prescription Number and Expiration Date


The prescription number is on the last prescription filled. It's a 7-digit number located on the left side, near the top of the label. The expiration date is at the bottom of the prescription label.




Maximum Number of Refills per Order


You can submit up to 10 refills in each order. If you need to refill more than 10 prescriptions, you can place another order.




Refilling Expired Prescriptions


If you've requested a refill that has expired or has run out of refills, our pharmacist will attempt to call your doctor to get authorization to extend the prescription. Please allow extra time for your refill while the pharmacist attempts to contact your doctor.

If you need your prescription sooner, please call your doctor directly and ask to have your refill authorization called in to your Walmart Pharmacy. Expired prescriptions cannot be transferred to another Walmart Pharmacy.

If you choose to receive the Prescription Expiration Notification, we'll send you an email whenever one of your Walmart Pharmacy prescriptions is nearing its expiration date.




Your Prescription Online Security


We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. For more information, read about how we protect the security and privacy of your personal information.

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