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Walmart.com Help: Pharmacy: Managing Your Account

Features Available With Online Access to a Pharmacy Account
Online Access to Your Prescriptions
Editing Your Pharmacy Information
How the Prescription Expiration Notification Works
Paying for Refills
Why Prescription Price Doesn't Appear Before you Place an Order
Updating Your Date of Birth


Features Available With Online Access to a Pharmacy Account

Once you sign up to gain online access to your Pharmacy account, you'll be able to view your prescriptions online, order refills, set medication reminders, check order status, review order history, and view and print medical expense reports for you and your family.


Online Access to Your Prescriptions

  1. Sign in to your Walmart.com account or create a Walmart account. The last name on your Walmart.com account must exactly match the name on your Walmart Pharmacy prescriptions. You can update the last name in your Walmart account under Your Account, Manage Profile.
  2. After signing in, scroll over your name at the top right of any Walmart.com page, and then select Pharmacy.

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  3. If you don't have an online Pharmacy yet, you will be shown detailed instructions on how to sign up to access your prescriptions. You'll need the prescription number and store number of a prescription you've filled at a Walmart Pharmacy within the last 18 months.
  4. If you've previously signed up, just enter your date of birth.

Editing Your Pharmacy Information

You can edit personal information on the following pages:

  • Personal Details
  • Payment Methods (Rx Express Pay)

For your security, you must visit a Walmart Pharmacy in person to change your name, date of birth and insurance information.

To edit your email address, go to your Walmart.com account profile. Your Walmart.com account and your online pharmacy share this email address.

On the Personal Details page in your online pharmacy, you can edit your phone number and address.


How the Prescription Expiration Notification Works

If you choose to receive the Prescription Expiration Notification, we'll send you an email whenever one of your Walmart Pharmacy prescriptions is nearing its expiration date.


Paying for Refills

You can add a credit card to your Pharmacy account when you order a refill. Just select the checkbox, "Save this card in My Pharmacy" on the Enter payment information step. Your credit card will be conveniently and securely stored for use on prescription amounts not covered by insurance.

When you pick up your prescription, just sign for your order and go. If your prescription is being shipped, we will call you to confirm the amount before charging your credit card.


Why Prescription Price Doesn't Appear Before you Place an Order

Due to variations in prescription price and insurance coverage, the price of your prescription is calculated when the prescription is filled. This means online orders cannot be calculated immediately.

If you'd like to know the exact cost of your prescription before you place your order, call your local Walmart pharmacy. For Home Delivery, call customer service at 1-800- 2REFILL (1-800-273-3455) to talk to a representative.


Updating Your Date of Birth

If your date of birth is incorrect, you must visit your local Walmart Pharmacy to have it updated.

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