Pending Charges to Your Credit Card

Do you have a charge on your card from Walmart.com?

 

Pending Charges on Your Card:

 

You may see a pending or temporary authorization on your credit card account if any of the following are true:

 

  • Used a credit card for an order that was attempted but not completed
  • An order was canceled
  • An order that is still processing, and a charge from Walmart.com appears

 

This pending charge is an initial hold that temporarily lowers your available balance.

 

  • Your account is not actually billed until the order ships.  If an order is canceled and does not ship, the hold will automatically expire based upon the time frame set by your financial institution 
  • No action required on your part


Credit Card Authorization Holds:


  • Released within 3 to 5 business days, an authorization hold will be placed on your credit or debit card each time an order is placed to confirm the card is valid.
  • For canceled orders, authorizations may still take 3 to 5 days to be released. The length of the hold is determined by the bank or other financial institution that issued your card. You will not be charged for canceled orders
  • For additional questions, please contact your financial institution or card provider

 

PayPal Authorizations:

 

  • If a PayPal order is canceled, an authorization hold may apply and should automatically drop off after 7 business days
  • All PayPal orders are charged immediately, including preorders
  • For further information, visit www.paypal.com or call 1-888-221-1161

 

Prepaid Charge and Gift Cards with Visa, MasterCard, or American Express Logos:

  • Prepaid cards do not have authorizations placed on them by Walmart. Any authorizations placed on prepaid cards are placed by the company issuing the card
  • All prepaid cards are charged when the order is placed and will be refunded if the order is canceled and can take up to 30 days

 

If you choose the Cash payment method for in-store payments, and pay for your order using a credit or debit card, your card is billed immediately. There is no authorization hold or pending status for "Cash" orders.

 

Account Compromised:

 

At any time if you think your account has been compromised, please contact customer service.

 

Was this answer helpful?  
Thank you for helping us improve the Help Center.
Please let us know what we could add to this topic to make it more useful to you.

Looking for Customer Service?
We are unable to respond to comments sent through this form.
If you need help with an order, please CLICK HERE TO EMAIL US.