Walmart Pay is a new feature in the Walmart mobile app that enables you to quickly, easily and securely pay with your smartphone in selected Walmart stores. The new feature is rolling out nationally to all stores in the first half of 2016.
Walmart Pay works with any iOS or Android smartphone*, at any Walmart checkout lane, and with any major credit, debit, pre-paid or Walmart Gift Card.
*available on any phone that can download the Walmart app.
How does Walmart Pay work?
There are two ways to activate Walmart Pay in the Walmart App.
Scan an activation QR code available in stores offering Walmart Pay.
Set your Home Store in the Walmart App to a store offering Walmart Pay.
Once activated, set up is easy. Open the Walmart mobile app, tap Walmart Pay, and complete a short registration process.
Once you're enrolled, checkout happens in three easy steps:
Open: Visit any register, open the Walmart app and choose Walmart Pay. Activate the camera.
Scan: At any time during checkout, simply scan the code displayed at the register. Walmart Pay is now connected.
Done: Associate scans and bags the items… and it's done! An eReceipt will be sent to the app and can be viewed at any time.
When will it be available?
Walmart Pay will be introduced in select stores December 2015 and will launch nationwide during the first half of next year.
Will it be rolled out to Sam's Club?
Walmart Pay will not be available at Sam's Club at launch.
Can I use multiple payment methods?
With Walmart Pay, you can use any major credit, debit, pre-paid or Walmart Gift Card. You also have multiple options to split up your payment across different payment types.
You can split payment in the app by using Walmart Gift Card balance first, and then another card registered in your Walmart.com account for the remaining balance.
You can also split payment at the register - paying first with cash or another payment type, and then paying the rest with Walmart Pay.
Will Walmart Pay work on any device?
Walmart Pay will be available on Android and iOS devices - the same platforms the Walmart app is available on today.
Is cash back available with Walmart Pay?
Not at this time.
Can Walmart Pay be used at Walmart fuel stations or the drive-through pharmacy?
Not at this time.
How do I return an item with an eReceipt?
You can find your eReceipt by tapping the “Savings Catcher & eReceipts” section within the Walmart app.
Select the eReceipt that includes the item you wish to return
Scroll to the bottom to select ‘Return an Item’.
A code will appear on the screen that you show to the associate at Customer Service. The return is then completed as usual.
What if I want a paper receipt?
Opting in to receive only eReceipts is part of the terms and conditions of Walmart Pay. You can receive a paper receipt, by using another payment method.
What happens if my phone is lost or stolen?
Before completing a purchase using Walmart Pay, you must enter a 4-digit PIN or use the Touch ID function on your phone to authorize a payment.
Your personal and payment credentials are never stored on the phone, nor are payment transactions transmitted via the point of sale.
All card and transaction information is stored in PCI-secure servers located within Walmart systems.
Does Walmart Pay accept all payment types?
Walmart Pay can be linked to any major card, including VISA, MasterCard, AMEX and Discover, as well as Walmart Gift Cards, eGift Cards, prepaid cards and the Walmart Credit Card.
Does Walmart Pay link to checking accounts?
Walmart Pay authorizes purchases from a checking account by way of a linked debit card.
Can I use EBT/WIC/SNAP?
Not at this time, but you can split payment and use Walmart Pay for items not eligible for WIC/SNAP.
How does Savings Catcher work with Walmart Pay?
Walmart Pay makes it easier for you to claim your Savings Catcher funds. You can submit your eReceipt automatically to Savings Catcher and hold your Savings Catcher funds in the App to redeem on your future purchases.