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Product Recall Information
Find important information pertaining to product recalls and the steps you should take if you have a recalled item. Click Product Recalls
Recall information and the steps you should take
Manage and Pay Your Walmart Credit Card Account
You can manage your Walmart Credit Card or Walmart MasterCard in these convenient ways Check Your Balance Sign in to your Walmart Credit Card Account to check your balance. Pay Your...
Do you need to make a payment, reset your password, or check your Walmart Credit Card or Walmart MasterCard
Checking Your Walmart Gift Card Balance
With your 16-digit card number and PIN, you can check the balance of a Walmart Gift Card either online , in a Walmart store, or by calling 1-888-537-5503. If You Don't Have a PIN For your security...
Here's how to check your Walmart Gift Card balance.
Holiday Return Policy Some orders placed between November 1, 2017 and December 25, 2017 will have an extended holiday return timeframe. If an item has a 15 or 30 day return policy, the time...
Most items can be returned within 90 days of receipt.
My Order Has Not Arrived
Track Your Order Allow up to the evening of the last date if there is a delivery date range Orders with multiple items may be shipped from different warehouses and arrive in different boxes...
What to do if your order is late.
Urgent Alerts Walmart may contact you at any time regarding urgent health and safety matters or for emergency purposes, including by auto-dialed text or prerecorded message, regardless of whether you...
Finding Your Walmart Gift Card PIN
A PIN is a Personal Identification Number that is unique to your Walmart Gift Card. It is located on the back of your Gift Card in the bottom right corner under the silver scratch-off area. If You...
You'll need to find your PIN in order to use your Walmart Gift Card on Walmart.com.
Walmart's Price Matching Policy
We're committed to providing low prices every day, on everything.* So if you find a lower price from an online retailer on an identical, in-stock product, tell us and we'll match it.* Additionally...
Want to request a price match? Review our policy to see if it qualifies.
Walmart Holiday Layaway
Walmart Holiday Layaway is available in stores during the holiday season. All supercenters offer layaway year round for jewelry purchases only. Layaway is not offered for online purchases. How...
Learn how Holiday Layaway works