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Results 1 - 10 of 16
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  1. My Order Has Not Arrived Updated Track Your Order . Opens in new window Allow up to the evening of the last date if there is a delivery date range. Orders with multiple items may be shipped from different warehouses and arrive in... Date Updated: 06/21/2018 Comments: What to do if your order is late.
  2. Problems With Your Order Order Has Not Arrived Track Your Order See My Order Has Not Arrived Cancellation Request Failed If your order was unable to be canceled, once it is received you can return items by mail or... Date Updated: 04/12/2018 Comments: While we can't make changes to an order, we can help you with any problems.
  3. Track Your Order To Track an Order: Select Your Account at the top right of most Walmart.com pages and sign in Select Track Orders from the list of options to see tracking information If there is no Tracking... Date Updated: 05/21/2018 Comments: Find out when you'll receive your order.
  4. Contact a Walmart Marketplace Seller Our partnership with our Marketplace Sellers lets us bring you millions more products, along with more brands and more selection. We’ll be adding new Marketplace Sellers all the time, bringing you... Date Updated: 05/16/2018 Comments: If you want to return or have a problem with a Marketplace order, you'll need to contact them directly.
  5. Where and When to Pick Up Orders Where to pick up your order During checkout you will see all the options you can choose near your location. These may include: Walmart stores Walmart Neighborhood Market stores FedEx Office locations... Date Updated: 04/12/2018 Comments: Take advantage of free shipping with Site to Store.
  6. Shipping Orders to a Walmart Store When entering a shipping address for your "Ship to Home" order, please do not use a Walmart store address . Orders shipped to a Walmart store that were not available for free store Pickup will be... Date Updated: 04/12/2018 Comments: Take advantage of free shipping with Site to Store.  
  7. Shipping Costs and Delivery Times Shipping Costs and Delivery Times Effective 1/31/17, ShippingPass ShippingPass is no longer available. Learn more about Free 2-Day Shipping Free 2-Day Shipping on qualifying orders of $35 or more... Date Updated: 05/21/2018 Comments: How to find out how much shipping will cost or when your order will arrive
  8. Order Canceled by Walmart Updated There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, such as: The most common reasons... Date Updated: 06/21/2018 Comments: The most common reasons Walmart cancels an order.
  9. Missing eGift Card email Updated Be sure to check any spam folders - Sometimes this email will get caught in spam folders. Check the correct email address - eGift Cards will be delivered to the email address on your Walmart.com... Date Updated: 06/20/2018 Comments: Haven't received your recently purchased eGift Card?
  10. Missing Your Order Confirmation Email Updated If you no longer have your order confirmation email, you can view your information, such as order status and delivery dates, in Your Account Opens in new window , next to the item you are inquiring... Date Updated: 06/21/2018 Comments: You can check Your Account to see if your order was successfully placed.