Open the Forgot password link hereOpens in new window
Enter your email address and select Request Verification Code
Retrieve your verification code from your email while leaving the verification page open. Enter the code in the
Verification code box within 30 minutes.
Enter a new password and select Submit. If you do not receive an email message, check your junk or spam folder.
When resetting or changing your password, you cannot use your last two passwords. Choose a new password that is not your current password or the one prior. This is not applicable on the Walmart mobile app.
If you receive an email from Walmart stating that your password has changed, and you have unrecognized charges on your account, complete Walmart/Sam's Club Identity Theft Victim's Affidavit form and follow the steps located here.
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