The Walmart Technical Support Program is an optional, free service provided by Consumer Priority Service (CPS) to our customers who need technical assistance with a TV they purchased from Walmart.com (Marketplace orders are not eligible).
If your answer is not found below, please contact Consumer Priority Service (CPS) at (800) 424-1142 Monday-Thursday 8:00a – 5:00p and Friday 8:00a-4:00p Central (excluding holidays) or by email at firstname.lastname@example.org (emails are answered same or next business day).
If the issue is not resolved after working with CPS, Walmart will continue to work toward a resolution. The Technical Support Program is an optional service and is not mandatory in the refund/replacement process.
This service if free and included with the purchase of a TV from Walmart.com (not Marketplace items). No sign-up is needed.