Marketplace Retailer Review Guidelines

When writing a Marketplace Retailer review, please follow these guidelines:

  • Focus solely on your experience with the Retailer, including their delivery time, shipping methods, and customer service
  • Provide specific details about what you did and didn't like about the Retailer
  • Remember that the purpose of submitting a review is to provide insight for other customers who are considering purchasing from the same Retailer, even though they may be purchasing different products
  • Keep in mind that all submitted product reviews are subject to our Terms and Conditions

We reserve the right not to post a review if it contains any of the following:

  • Any information not related to the actual Retailer
  • Obscenities, defamatory language, or other language not suitable for a public forum
  • Prices, advertisements, "spam" content, or references to other products, offers, websites or competitors
  • Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
  • Critical or spiteful comments about other reviews or their authors
  • Retailer reviews will not be posted if the reviewer does not have direct experience purchasing from the Retailer
  • Reviews must comply with the Terms and Conditions for Retailer reviews and be written in English

You may rate a Retailer once for each order you place with such Retailer. We try to check and post reviews within five to seven business days of their submission. If a review is not posted within that time, it may have violated one of the guidelines above.

If you have any outstanding issues with a Retailer, please contact its customer service department directly. Customer service associates do not regularly monitor reviews and will not be able to help with requests made through this forum.

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