Walmart.com now offers the option and ease of additional Premium Delivery Services for eligible Walmart.com products. Premium Delivery Services can be purchased when purchasing eligible Walmart.com products. Premium Delivery is not available for all products or in all areas.
Premium Delivery Services are currently an extension of freight delivery and allow you to have your item delivered to a room or outside area of choice in or around your home.
Which items are eligible?
Currently, Premium Delivery Services are available with the purchase of select merchandise that is designated for freight shipping. If an item is eligible, the option to add Premium Delivery will be presented on the item page and other areas where you can add it to your cart.
Purchasing Premium Delivery Services
If item is eligible, the option to add Premium Delivery will be on the item’s page and in cart prior to checkout.
Step 1: Add the service to your cart and complete checkout as normal.
Step 2: Schedule your desired delivery time before you complete your purchase; we will make every reasonable effort to honor this request.
Step 3: You will receive email / phone confirmation from the freight carrier, and your item(s) will be delivered in accordance to your selection.
Premium Delivery Services Offered
None - Basic freight delivery only
Delivery to Area of Choice
The freight carrier will deliver all the packages / components of your item to a room or outside area of your choice. Includes transporting item(s) up or down a maximum of 2 flights of stairs
Delivery to Area of Choice & Set-Up
The freight carrier will deliver all of the packages / components of your item to a room or outside area of your choice. Includes transporting item(s) up or down a maximum of 2 flights of stairs. In addition, they will carefully unbox and inspect the item, remove and dispose of any associated packaging or debris, and setup and light assembly as needed (up to 15min).
If the product is a television, carrier will carefully unbox and inspect the television, attach the base to the panel, plug in and power up the unit, in addition to disposing of the packaging and any associated debris.
Pricing and Payment
Price can be found on the services item page before adding to cart. The cost for each Premium Delivery Service is in addition to the freight delivery charge and will vary depending on the item and level of service selected.
Scheduling, Canceling, or Rescheduling Premium Delivery Services
Once you purchase your service, you will receive email / phone confirmation from the carrier.
If you need to cancel or reschedule an appointment, contact the freight carrier directly.
Where can I see details about my Premium Delivery?
Log in to Walmart.com and navigate to your account to see your history of Walmart.com purchases.
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