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Walmart.com Help: Manage and Pay Your Walmart Credit Card Account

You can manage your Walmart Credit Card or Walmart MasterCard in these convenient ways:

Check Your Balance

Sign in to your Walmart Credit Card Account Opens in new window to check your balance.

Pay Your Walmart Credit Card

  1. Online
  2. e-Payment
  3. By phone
  4. By mail
  5. In a store
  6. Using CheckFree


  1. Pay your card online

    Sign into your Walmart Credit Card account Opens in new window to make a payment now.

    If you haven't enrolled your account online yet, select First Time User? Register

    Online payments will post to your account in 2-3 business days.

    You can pay using e-Payment or through CheckFree. Learn more about e-Payment or register with CheckFree Opens in new window to make a payment.

    At this time, our online payment service cannot accept recurring payments or payments by debit card.

    Click here to go back to the top of this page.




  2. Pay using e-Payment

    E-Payment must be set up directly with your bank account. You need to have a valid checking account from a U.S. financial institution and the following information:

    • Bank name
    • Checking account number
    • Bank routing number (the first nine numbers from the left at the bottom of your checks)

    When using e-Payment, you may choose one of the following four options for the amount you pay:

    1. Total Minimum Payment Due: The amount you must pay in order to avoid a late payment fee.
    2. Last Statement Balance: The balance reflected in your previous statement (previous balance minus payments and adjustments plus transactions and finance charges).
    3. Current Balance: All transactions since your last statement.
    4. Other: Any amount up to your current balance.
    5. You may place a stop payment on an e-Payment, but only if your e-Payment is pending or has not been processed.

    Sign into your Walmart Credit Card account Opens in new window to set up e-Payment now.


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  3. Pay by phone

    This service is free if you use the automated payment method. If you choose to have a representative assist you with your bill payment, a $10 (ten dollar) service charge will apply. Please have your checking account information (check number, routing number, etc.) available when calling.

    You can pay by phone with your debit card using Speedpay.

    Walmart Credit Card: 1-877-294-7880

    Walmart MasterCard: 1-866-611-1148


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  4. Pay by mail


    If you would like to pay your Walmart Credit Card by mail, please send your payment to:


    Walmart/SYNCB
    PO Box 530927
    Atlanta, GA 30353-0927


    If you would like to pay your Walmart MasterCard by mail, please send your payment to:


    Walmart MasterCard/SYNCB
    PO Box 960024
    Orlando, FL 32896-0024


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  5. Pay in a store

    You can make a payment to your account in any Walmart store at the Customer Service desk. If you are a Sam's Club member, then you can also make a payment at any Sam's Club location. Payments made in a store will be posted within 24-48 hours of the transaction.

    We are unable to look up your account in the store. Please make sure you have your Walmart Credit Card or Walmart MasterCard statement present for processing.


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  6. Use CheckFree


    You can also make a payment online through CheckFree. Opens in new window You will need to either register or sign in to your CheckFree account to make a payment.


    Click here to go back to the top of this page.

Update Your Mailing Address or Phone Number

  • On the account summary page, select Update Personal Information in the menu on the left
  • This service may not be available to all cardholders
  • If you need assistance please contact Walmart Credit Services toll-free at 1-877-294-7880. Representatives are available to assist you 24 hours a day, seven days a week

Reset a Forgotten Password

  • Enter your username on the Walmart Credit Cards Login Page Opens in new window
  • Select Reset Password
  • You will be asked to answer your Challenge Question and enter your account details before you are allowed to change your password.

Request a Credit Limit Increase or Decrease

  • Sign in to your Walmart Credit Card Account. Opens in new window
  • Select Request a Credit Limit Increase
  • Or you can contact Walmart Credit Services toll-free at 1-877-294-7880. Representatives are available to assist you 24 hours a day, seven days a week.

Report a Lost or Stolen Card

  • Sign in to your Walmart Credit Card Account Opens in new window
  • Go to the Account Summary page
  • Select Request Replacement Card
  • You can also contact Walmart Credit Services toll-free at 1-877-294-7880. Representatives are available to assist you 24 hours a day, seven days a week

Dispute a Charge

  • Sign in to your Walmart Credit Card Account. Opens in new window
  • Go to the Account Summary page
  • Select Dispute a Charge
  • You can also contact Walmart Credit Services toll-free at 1-877-294-7880. Representatives are available to assist you 24 hours a day, seven days a week.

Request a Credit Balance Refund

  • Sign in to your Walmart Credit Card Account. Opens in new window
  • Go to the Account Summary page
  • Select Credit Balance Refund
  • You can also contact Walmart Credit Services toll-free at 1-877-294-7880. Representatives are available to assist you 24 hours a day, seven days a week.

Add someone to your Credit Card Account

  • You can add an authorized user over the phone by calling Walmart Credit Services toll-free at 1-877-294-7880
  • You can also add an authorized user on the account management page of your Walmart Credit Card Account. Opens in new window
  • You are responsible for any purchases the authorized user makes.
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