Search results for:

Recommended Answers
  1. Product Recall Information Recall information and the steps you should take Date Updated: 06/20/2018 Comments: Find important information pertaining to product recalls and the steps you should take if you have a recalled item. Click Product Recalls . Opens in new window .ui-widget { width:100%;...
  2. Returns, Replacements and Refunds Updated Information about how to return an item, our return policy and refund guidelines. Date Updated: 01/28/2020 Comments: .sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); border: 0; } Start a Return Now Opens in new window Opens in new window...
  3. Mobile Terms of Use - Alerts Updated When using Walmart's mobile alerts, you agree to follow our Mobile Terms of Use. Date Updated: 01/24/2020 Comments: Urgent Alerts Walmart may contact you at any time regarding urgent health and safety matters or for emergency purposes, including by auto-dialed text or prerecorded message, regardless of whether you...
  4. Gift Cards Information about using and activating Gift Cards. Date Updated: 12/05/2019 Comments: .sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); border: 0; } Opens in new window Opens in new window Activate, Check...
  5. Problems With Your Order Updated While we can't make changes to an order, we can help with questions you have. Date Updated: 01/23/2020 Comments: Order Has Not Arrived First, track your order in Your Account . For more information, see Order Confirmation, Track Order and Lost Orders   See My Order Has Not Arrived Cancellation Request...
  6. Walmart.com Terms of Use Updated By using Walmart.com, you agree to follow our Terms of Use. Date Updated: 02/14/2020 Comments: Last Updated November 1, 2019 Please review these Terms of Use carefully. They include a binding arbitration clause (see Section 20) requiring you and us to arbitrate our claims instead of suing in...
  7. Order Confirmation, Track Order and Lost Orders Date Updated: 06/05/2019 Comments: Order Confirmation Order Status, Delivery Date and Tracking Order Missing Items or Lost  Contact Customer Ca re   Order Confirmation  You will receive a confirmation email after...
  8. Finding Your Walmart Gift Card PIN The PIN is needed to use a Walmart Gift Card on Walmart.com. Date Updated: 04/16/2019 Comments: A PIN is a Personal Identification Number that is unique to your Walmart Gift Card. It is located on the back of your Gift Card in the bottom right corner under the silver scratch-off area. If You...
  9. My Order Has Not Arrived What to do if your order is late. Date Updated: 09/05/2018 Comments: Track Your Order . Opens in new window Allow up to the evening of the last date if there is a delivery date range. Orders with multiple items may be shipped from different warehouses and arrive in...
  10. Walmart Marketplace Returns Date Updated: 08/06/2019 Comments: .ui-widget { width:100%; -webkit-font-smoothing: antialiased; margin: .83em 0; cursor: pointer; padding-top: 14px; padding-right: 25px; padding-bottom: 14px; padding-left: 25px; text-transform: none;...

Search the Walmart.com Help Center

Search