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Product Recall Information
Recall information and the steps you should take
06/20/2018
Find important information pertaining to product recalls and the steps you should take if you have a recalled item. Click Product Recalls . Opens in new window .ui-widget { width:100%;...
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Mobile Terms of Use - Alerts
When using Walmart's mobile alerts, you agree to follow our Mobile Terms of Use.
02/09/2019
Urgent Alerts Walmart may contact you at any time regarding urgent health and safety matters or for emergency purposes, including by auto-dialed text or prerecorded message, regardless of whether you...
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Returns, Replacements and Refunds
Information about how to return an item, our return policy and refund guidelines.
01/28/2019
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); border: 0; } Start a Return Now Opens in new window Opens in new window...
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Track Your Order
Updated
Find out when you'll receive your order.
05/14/2019
To Track an Order: Select Your Account at the top right of most Walmart.com pages and sign in Select Track Orders from the list of options to see tracking information If there is no Tracking...
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Gift Cards
Information about using and activating Gift Cards.
01/15/2019
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); border: 0; } Opens in new window Opens in new window Activate, Check...
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Problems With Your Order
While we can't make changes to an order, we can help with questions you have.
04/16/2019
Order Has Not Arrived First, track your order in Your Account . For more information, see Order Confirmation, Track Order and Lost Orders See My Order Has Not Arrived Cancellation Request...
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Order Confirmation, Track Order and Lost Orders
11/02/2018
Order Confirmation Order Status, Delivery Date and Tracking Order Missing Items or Lost Contact Customer Ca re Order Confirmation You will receive a confirmation email after...
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Manage and Pay Your Walmart Credit Card Account
Do you need to make a payment, reset your password, or check your Walmart Credit Card or Walmart MasterCard
05/21/2018
You can manage your Walmart Credit Card or Walmart MasterCard in these convenient ways: Check Your Balance Sign in to your Walmart Credit Card Account Opens in new window to check your balance. Pay...
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Walmart.com Terms of Use
By using Walmart.com, you agree to follow our Terms of Use.
02/04/2019
Last Updated Feb. 4, 2019 Please review these Terms of Use carefully. They include a binding arbitration clause (see Section 20) requiring you and us to arbitrate our claims instead of suing in...
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Finding Your Walmart Gift Card PIN
The PIN is needed to use a Walmart Gift Card on Walmart.com.
04/16/2019
A PIN is a Personal Identification Number that is unique to your Walmart Gift Card. It is located on the back of your Gift Card in the bottom right corner under the silver scratch-off area. If You...
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