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Product Recall Information
Find important information pertaining to product recalls and the steps you should take if you have a recalled item. Click Product Recalls
Recall information and the steps you should take
Manage and Pay Your Walmart Credit Card Account
You can manage your Walmart Credit Card or Walmart MasterCard in these convenient ways Check Your Balance Sign in to your Walmart Credit Card Account to check your balance. Pay Your...
Do you need to make a payment, reset your password, or check your Walmart Credit Card or Walmart MasterCard
Checking Your Walmart Gift Card Balance
With your 16-digit card number and PIN, you can check the balance of a Walmart Gift Card either online , in a Walmart store, or by calling 1-888-537-5503. If You Don't Have a PIN For your security...
Here's how to check your Walmart Gift Card balance.
Urgent Alerts Walmart may contact you at any time regarding urgent health and safety matters or for emergency purposes, including by auto-dialed text or prerecorded message, regardless of whether you...
Holiday Return Policy Some orders placed between November 1, 2017 and December 25, 2017 will have an extended holiday return timeframe. If an item has a 15 or 30 day return policy, the time...
Most items can be returned within 90 days of receipt.
My Order Has Not Arrived
Track Your Order Allow up to the evening of the last date if there is a delivery date range Orders with multiple items may be shipped from different warehouses and arrive in different boxes...
What to do if your order is late.
Finding Your Walmart Gift Card PIN
A PIN is a Personal Identification Number that is unique to your Walmart Gift Card. It is located on the back of your Gift Card in the bottom right corner under the silver scratch-off area. If You...
You'll need to find your PIN in order to use your Walmart Gift Card on Walmart.com.
How to Return an Item You Purchased on Walmart.com
Items sold and shipped by Walmart.com can be returned, exchanged or replaced (if the item is in stock) at any Walmart store, or returned by mail within 90 days of when you receive them Items using...
Bought something that's just not right? It's easy to return your Walmart.com purchase.
Walmart.com's Price Matching Policy
Walmart.com is committed to providing low prices every day, on everything.* So if you find a lower price from an online retailer on an identical, in-stock product, tell us and we'll match it.*...
Want to request a price match? Review our policy to see if it qualifies.