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Results 1 - 10 of 16
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  1. Problems With Your Order Updated While we can't make changes to an order, we can help you with any problems. Date Updated: 10/31/2018 Comments: Order Has Not Arrived First, track your order in Your Account . For more information, see Order Confirmation, Track Order and Lost Orders   See My Order Has Not Arrived Cancellation Request...
  2. My Order Has Not Arrived What to do if your order is late. Date Updated: 09/05/2018 Comments: Track Your Order . Opens in new window Allow up to the evening of the last date if there is a delivery date range. Orders with multiple items may be shipped from different warehouses and arrive in...
  3. Track Your Order Find out when you'll receive your order. Date Updated: 09/06/2018 Comments: To Track an Order: Select Your Account at the top right of most Walmart.com pages and sign in Select Track Orders from the list of options to see tracking information If there is no Tracking...
  4. Order Confirmation, Track Order and Lost Orders New Date Updated: 11/02/2018 Comments: Order Confirmation Order Status, Delivery Date and Tracking Order Missing Items or Lost  Contact Customer Ca re   Order Confirmation  You will receive a confirmation email after...
  5. Contact a Walmart Marketplace Seller Updated If you want to return or have a problem with a Marketplace order, you'll need to contact them directly. Date Updated: 10/30/2018 Comments: Our partnership with our Marketplace Sellers lets us bring you millions more products, along with more brands and more selection. We’ll be adding new Marketplace Sellers all the time, bringing you...
  6. Where and When to Pick Up Orders Take advantage of free shipping with Site to Store. Date Updated: 04/12/2018 Comments: Where to pick up your order During checkout you will see all the options you can choose near your location. These may include: Walmart stores Walmart Neighborhood Market stores FedEx Office locations...
  7. Shipping Costs and Delivery Times How to find out how much shipping will cost or when your order will arrive Date Updated: 07/18/2018 Comments: Shipping Costs and Delivery Times Learn more about Free 2-Day Shipping  on qualifying orders of $35 or more with no membership fee! How much will my order cost to ship? Add items to cart and...
  8. Shipping Orders to a Walmart Store Take advantage of free shipping with Site to Store.   Date Updated: 04/12/2018 Comments: When entering a shipping address for your "Ship to Home" order, please do not use a Walmart store address . Orders shipped to a Walmart store that were not available for free store Pickup will be...
  9. Order Canceled by Walmart The most common reasons Walmart cancels an order. Date Updated: 06/21/2018 Comments: There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, such as: The most common reasons...
  10. Missing Your Order Confirmation Email You can check Your Account to see if your order was successfully placed. Date Updated: 06/21/2018 Comments: If you no longer have your order confirmation email, you can view your information, such as order status and delivery dates, in Your Account Opens in new window , next to the item you are inquiring...