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  1. Returns and Replacements Updated Returns and Replacements Most items can be returned within 90 days of receiving them. We recommend you keep your packaging for at least the first 90 days after purchase. To see a list of exceptions... Date Updated: 06/11/2018 Comments: We've made returning items - for any reason - as easy as possible
  2. How to Return an Item You Purchased on Walmart.com Items sold and shipped by Walmart.com can be returned, exchanged or replaced (if the item is in stock) at any Walmart store, or returned by mail within 90 days of when you receive them. Items using... Date Updated: 05/21/2018 Comments: Bought something that's just not right? It's easy to return your Walmart.com purchase.
  3. No Receipt Returns in Stores Policy Updated For all Walmart.com orders, you can print a Returns Receipt here . Opens in new window You can take your Store Returns Receipt to the store with you when you return your item, or you can return your... Date Updated: 06/21/2018 Comments: Can't find your receipt?
  4. Problems With Your Order Order Has Not Arrived Track Your Order See My Order Has Not Arrived Cancellation Request Failed If your order was unable to be canceled, once it is received you can return items by mail or... Date Updated: 04/12/2018 Comments: While we can't make changes to an order, we can help you with any problems.
  5. Damaged or Defective Items How do I return a damaged or defective item? Return by mail Sign in to Your Account Opens in new window then select Account Select "See Details", a blue link next to the order number Select "Start a... Date Updated: 05/16/2018 Comments: Received a damaged item? It's easy to return your purchase for a refund or a replacement.
  6. How to Return an Item You Bought in a Store Updated Here's how easy it is to return your item to a Walmart store: Bring the item you wish to return to the Customer Service desk. Be sure to also bring all original packing materials and accessories. If... Date Updated: 06/20/2018 Comments: Bought something that's just not right? It's easy to return your in-store purchase.
  7. Returns by Mail How do I return an item by mail? Merchandise sold and shipped by Walmart.com may be returned either to a store or by mail. Most items can be returned within 90 days of receipt. To return an item by... Date Updated: 05/21/2018 Comments: Bought something that's just not right? It's easy to return your purchase by mail.
  8. Contact a Walmart Marketplace Seller Our partnership with our Marketplace Sellers lets us bring you millions more products, along with more brands and more selection. We’ll be adding new Marketplace Sellers all the time, bringing you... Date Updated: 05/16/2018 Comments: If you want to return or have a problem with a Marketplace order, you'll need to contact them directly.
  9. How do I return an item that was a gift? Updated Exchange your gift for something else or receive a refund. We’re currently unable to exchange or provide refunds for your gift via mail. Just bring the item to the Customer Service desk at your local... Date Updated: 06/20/2018 Comments: Received a gift from Walmart.com that's just not right? It's easy to return a gift from Walmart.com.
  10. About Walmart Marketplace What is Walmart Marketplace? Our partnership with our Marketplace Sellers lets us bring you millions more products, along with more brands and more selection. We’ll be adding new Marketplace Sellers... Date Updated: 04/12/2018 Comments: Everything you need to know about Marketplace.