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Results 1 - 10 of 14
Returns and Replacements
Returns and Replacements Most items can be returned within 90 days of receiving them. We recommend you keep your packaging for at least the first 90 days after purchase. To see a list of exceptions...
We've made returning items - for any reason - as easy as possible
How to Return an Item You Purchased on Walmart.com
Items sold and shipped by Walmart.com can be returned, exchanged or replaced (if the item is in stock) at any Walmart store, or returned by mail within 90 days of when you receive them. Items using...
Bought something that's just not right? It's easy to return your Walmart.com purchase.
No Receipt Returns in Stores Policy
For all Walmart.com orders, you can print a Returns Receipt here . Opens in new window You can take your Store Returns Receipt to the store with you when you return your item, or you can return your...
Can't find your receipt?
Problems With Your Order
Order Has Not Arrived Track Your Order See My Order Has Not Arrived Cancellation Request Failed If your order was unable to be canceled, once it is received you can return items by mail or...
While we can't make changes to an order, we can help you with any problems.
Damaged or Defective Items
How do I return a damaged or defective item? Return by mail Sign in to Your Account Opens in new window then select Account Select "See Details", a blue link next to the order number Select "Start a...
Received a damaged item? It's easy to return your purchase for a refund or a replacement.
How to Return an Item You Bought in a Store
Here's how easy it is to return your item to a Walmart store: Bring the item you wish to return to the Customer Service desk. Be sure to also bring all original packing materials and accessories. If...
Bought something that's just not right? It's easy to return your in-store purchase.
Returns by Mail
How do I return an item by mail? Merchandise sold and shipped by Walmart.com may be returned either to a store or by mail. Most items can be returned within 90 days of receipt. To return an item by...
Bought something that's just not right? It's easy to return your purchase by mail.
Contact a Walmart Marketplace Seller
Our partnership with our Marketplace Sellers lets us bring you millions more products, along with more brands and more selection. We’ll be adding new Marketplace Sellers all the time, bringing you...
If you want to return or have a problem with a Marketplace order, you'll need to contact them directly.
How do I return an item that was a gift?
Exchange your gift for something else or receive a refund. We’re currently unable to exchange or provide refunds for your gift via mail. Just bring the item to the Customer Service desk at your local...
Received a gift from Walmart.com that's just not right? It's easy to return a gift from Walmart.com.
About Walmart Marketplace
What is Walmart Marketplace? Our partnership with our Marketplace Sellers lets us bring you millions more products, along with more brands and more selection. We’ll be adding new Marketplace Sellers...
Everything you need to know about Marketplace.