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  1. Product Recall Information Recall information and the steps you should take Date Updated: 06/20/2018 Comments: Find important information pertaining to product recalls and the steps you should take if you have a recalled item. Click Product Recalls . Opens in new window .ui-widget { width:100%;...
  2. Black Friday Black Friday Information and News Date Updated: 11/07/2018 Comments: This Holiday season we are offering great deals…both in stores and online . Black Friday ad is now available through the Walmart.com app and our  website While the ad is now viewable, purchasing...
  3. Mobile Terms of Use - Alerts Updated When using Walmart's mobile alerts, you agree to follow our Mobile Terms of Use. Date Updated: 12/26/2018 Comments: Urgent Alerts Walmart may contact you at any time regarding urgent health and safety matters or for emergency purposes, including by auto-dialed text or prerecorded message, regardless of whether you...
  4. Returns, Replacements and Refunds Updated Information about how to return an item, our return policy and refund guidelines. Date Updated: 01/10/2019 Comments: .sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); border: 0; } Start a Return Now Opens in new window Opens in new window...
  5. Manage and Pay Your Walmart Credit Card Account Do you need to make a payment, reset your password, or check your Walmart Credit Card or Walmart MasterCard Date Updated: 05/21/2018 Comments: You can manage your Walmart Credit Card or Walmart MasterCard in these convenient ways: Check Your Balance Sign in to your Walmart Credit Card Account Opens in new window to check your balance. Pay...
  6. Finding Your Walmart Gift Card PIN Updated You'll need to find your PIN in order to use your Walmart Gift Card on Walmart.com. Date Updated: 01/15/2019 Comments: A PIN is a Personal Identification Number that is unique to your Walmart Gift Card. It is located on the back of your Gift Card in the bottom right corner under the silver scratch-off area. If You...
  7. Problems With Your Order While we can't make changes to an order, we can help you with any problems. Date Updated: 10/31/2018 Comments: Order Has Not Arrived First, track your order in Your Account . For more information, see Order Confirmation, Track Order and Lost Orders   See My Order Has Not Arrived Cancellation Request...
  8. My Order Has Not Arrived What to do if your order is late. Date Updated: 09/05/2018 Comments: Track Your Order . Opens in new window Allow up to the evening of the last date if there is a delivery date range. Orders with multiple items may be shipped from different warehouses and arrive in...
  9. Track Your Order Find out when you'll receive your order. Date Updated: 09/06/2018 Comments: To Track an Order: Select Your Account at the top right of most Walmart.com pages and sign in Select Track Orders from the list of options to see tracking information If there is no Tracking...
  10. Walmart.com Terms of Use By using Walmart.com, you agree to follow our Terms of Use. Date Updated: 04/12/2018 Comments: Last Updated Nov. 28, 2017 NEW: Please review these Updated Terms of Use (effective 11/28/2017) carefully. They include a binding arbitration clause (see Section 20) requiring you and us to arbitrate...