How can we help you today?
Since orders begin processing right away, changes can't be made to existing orders. If you need to change the delivery address or the items in your order, you can attempt to cancel and place a new order for the correct items/to the different shipping address. Our Customer Care agents cannot edit an order you already placed.
If the item is still in a Processing status, use these steps to request a cancellation.
We can't guarantee that an order or item can be canceled, but we'll always do our best to make it happen. If the order or item is too far along to cancel, most items can be returned. Learn more about our return policy or contact Customer Care below to start a return.
If you placed an order for store pickup and want to add or change who can pick it up, you can add a pickup person.