Though issues with orders are not common, they do happen. We're here to help when things don't quite go as planned.
If your order was missing an item or an item from your order is missing parts, it may have been split into multiple shipments.
If you were sent the wrong item, we've got your back. We can't process this type of return in-store, but you can learn how to return by mail for a refund or replacement.
If your order was damaged, defective, or unsatisfactory in any other way, you can request a replacement or refund in your account or by contacting us using the button below.
If the tracking information for your order shows delivery confirmation and you’re unable to find your package, review how to proceed in the event your package was delivered but not received.